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FAQs

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HARDOUT KIWI 
QDo you ship internationally?
A
Yes, we can ship to most places in the world, check out our shipping page for more details
QHow many years have you been in business?
A

Hardout Kiwi is a husband and wife business which we started in 2008 with a mens and ladies T-Shirt range, showcasing our own intricate Maori artwork. We have evolved over the years specializing in ladies kakahu, to include:tunics, dresses, kaftans, evening dresses, etc, all of which adorn our own artwork which starts off as a hand drawing, then perfected with our own graphic design work as each garment is digitally printed not screen printed.

QI have faulty products, who should I contact?
A
If there is a problem with your product, please contact us in the first instance and let us know. We’ll do our best to sort it out for you as quickly as possible.

Please note that you can refer to our Return Policy & Guarantee for further guidance.
QWhat is your refund policy?
A
All purchases from this site within New Zealand are covered by the New Zealand Consumer Guarantees Act 1993 which guarantees that any goods purchased for personal use may be returned, if they are considered faulty, for repair, replacement or refund of purchase price within a reasonable period of time as defined by Act.

Please refer to our Return Policy & Guarantee for further guidance.
QWhere can I find some customer testimonials?
A
As customers write to tell us about how they find our products, we will endeavour to post these on our Testimonials page for all to see.  After all, we are proud of our clothing and want to share it with the world :)

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